If it doesn’t work for you, it doesn’t work for us.
Not feeling satisfied with your order? You can easily return it for a replacement or refund (within 30 days of your purchase).
Why? Because DIY tools shouldn’t be stressful.
Unfortunately, this promise doesn’t apply to accidental damage to the product.
A warranty where everyone wins.
If your product is defective in anyway, you can return it within one year of purchase. Please check to see if your state gives any other legal rights.
Return & Exchange Guide:
What you’ll need when filling out the form HERE:
- First and Last Name
- Your Beadjet order number (it starts with #JT)
- Your email address (used to place your order)
- Select Returns & Exchanges Subject
- Include return/exchange reason in the message field
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Contact@beadjet.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Contact@beadjet.com.
To return your product, you should contact us for shipping details.
Buyer is responsible to pay the additional costs such as duties, taxes, and customs clearance fees.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.