How to cancel an order that has been paid
We understand that ordering an item for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that once the shipping process has begun,the order can't be canceled. The good news is that after placing your order, there is still time to change your mind. Please refer to our cancellation policy below for details.
Our Cancellation Policy:
- Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund.
- Orders cancelled after 48 hours of payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 70% of the product purchase price .
- Once your order has been shipped, it can no longer be cancelled. please follow our Return Policies & Procedures.